Privacy

MyAI BDC – Privacy Policy

Last updated: 29, June 2025

This privacy policy ("Privacy Policy") governs how MyAI BDC ("MyAI BDC," "we," "our," or "us") collects, stores, uses, and discloses personal data from or about you ("you" or "your"):

  • When you browse, visit, make use of, or interact with our website

  • When you contact us

  • When you create an account and log in to the Service

  • When we acquire your personal data from third-party sources

  • When we process personal data of our customers or service providers

  • When you interact with us on our social media profiles

  • When you use features powered by OpenAI within the MyAI BDC platform

We are committed to protecting your privacy and ensuring transparency regarding how we handle your personal data. This policy explains what data we collect, why we collect it, how we use and share it, and your rights regarding your personal data.

1. Information We Collect and Why

Website Usage

What we collect:

  • IP address, browser type, operating system, device information

  • Referring URLs, pages visited, clickstream data

  • Date/time stamps, session duration

Why we collect it:

  • Provide and improve website features

  • Analyze traffic and usage patterns

  • Detect and prevent fraud or security issues

  • Market our services

Contacting Us

What we collect:

  • Name, email address, phone number

  • Company name, job title

  • Country/location

  • Any information you provide in your message

Why we collect it:

  • Respond to your inquiries

  • Provide requested information or services

  • Follow up on business opportunities

Account Creation and Product Use

What we collect:

  • Username, password (encrypted)

  • Name, email address, phone number

  • Company information

  • Payment information (processed securely through Stripe)

  • Usage data and preferences

  • Content you create or upload

Why we collect it:

  • Create and manage your account

  • Provide our services

  • Send service-related notifications

  • Process payments

  • Provide customer support

Third-Party Lead Data

What we collect:

  • Name, email, company, job title

  • Phone number, LinkedIn profile

  • Industry, company size

Why we collect it:

  • Marketing and business development

  • Service enhancement

  • Market research

Customer and Service Provider Data

What we collect:

  • Contact details and company information

  • Payment and billing information

  • Communications and support history

  • Contract details

Why we collect it:

  • Fulfill contractual obligations

  • Provide customer support

  • Ensure legal compliance

  • Manage business relationships

Social Media Interactions

What we collect:

  • Name and profile information

  • Content of messages or comments

  • Any information you choose to share

Why we collect it:

  • Respond to inquiries or comments

  • Engage with our community

  • Provide customer support

2. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal data. These include:

  • Essential cookies: Required for website functionality

  • Functional cookies: Remember your preferences

  • Analytics cookies: Understand how you use our services

  • Marketing cookies: Deliver relevant advertisements

You can manage cookie preferences through our cookie banner or your browser settings. For detailed information, please see our Cookie Policy [link to be added].

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract: When necessary to provide our services to you

  • Consent: For marketing communications and optional features

  • Legitimate Interests: For fraud prevention, security, service improvements, and internal analytics

  • Legal Obligation: When required by law or regulation

4. Integration with OpenAI Services

Some features of MyAI BDC leverage OpenAI technology to provide AI-powered functionality.

What is shared with OpenAI:

  • User-generated prompts and inputs

  • Contextual data necessary for accurate AI responses

  • Metadata for service functionality

How we protect your data:

  • Content is processed via OpenAI's API and is not used to train OpenAI models

  • We maintain audit logs for security and compliance

  • You retain ownership of all generated content

  • We analyze usage patterns (anonymized) for service improvement

Your responsibilities:

  • Avoid submitting sensitive personal data unless you have proper legal basis

  • Ensure you have rights to any content you submit

  • Review generated content before use

Data processing:

5. Internal Analytics and Service Improvement

We may use aggregated and anonymized data derived from your usage for:

  • Internal analytics and performance metrics

  • Service optimization and feature development

  • Market research and trend analysis

  • Creating industry benchmarks and insights

Important: We do not sell, rent, or share individual store-specific data with third parties for their commercial purposes. Any insights shared publicly will be aggregated and anonymized to protect individual privacy.

6. How We Share Your Data

We may share your personal data in the following circumstances:

Service Providers

We share data with trusted third-party service providers who assist us in operating our business:

  • Cloud hosting (AWS/Google Cloud)

  • Payment processing (Stripe)

  • Analytics (Google Analytics)

  • Marketing platforms (Facebook, LinkedIn)

  • Customer support tools

  • OpenAI for AI-powered features

Legal Requirements

We may disclose data when required by:

  • Court orders or subpoenas

  • Law enforcement requests

  • Legal proceedings

  • Protection of our legal rights

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

With Your Consent

We may share your data for other purposes with your explicit consent.

7. How We Protect Your Data

Security Measures

  • Encryption in transit (TLS/SSL) and at rest

  • Access controls and authentication

  • Regular security audits and penetration testing

  • Employee training on data protection

  • Incident response procedures

Data Breach Notification

In the event of a confirmed data breach affecting your personal data, we will notify affected users within 72 hours and provide information about the breach and recommended actions.

Data Retention

We retain your data only as long as necessary:

  • Account data: Duration of active account plus 30 days

  • Analytics data: 24 months

  • Marketing data: Until consent withdrawn

  • Legal/tax records: As required by law (typically 7 years)

  • Support communications: 3 years

8. Your Privacy Rights

Depending on your location, you may have the following rights:

General Rights

  • Access: Request a copy of your personal data

  • Correction: Update or correct inaccurate data

  • Deletion: Request deletion of your data

  • Portability: Receive your data in a portable format

  • Withdraw Consent: Withdraw previously given consent

GDPR Rights (EU/UK Residents)

  • Right to object to automated decision-making

  • Right to lodge a complaint with a supervisory authority

  • Right to know about international data transfers

CCPA/CPRA Rights (California Residents)

  • Right to know what personal information we collect, use, and share

  • Right to delete personal information

  • Right to opt-out of the "sale" of personal information (Note: We do not sell personal information as defined under CCPA)

  • Right to non-discrimination for exercising privacy rights

  • Right to correct inaccurate personal information

  • Right to limit use of sensitive personal information

To exercise any of these rights, please contact us at: privacy@MyAIBDC.com

9. International Data Transfers

If we transfer your data internationally, we ensure appropriate safeguards:

  • Standard Contractual Clauses approved by the European Commission

  • Adequacy decisions where applicable

  • Your explicit consent where required

10. Special Notices

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

Third-Party Services

We are not responsible for the privacy practices of third-party websites or services linked through our platform. We encourage you to review their privacy policies.

Do Not Track

Our website currently does not respond to Do Not Track signals. However, you can manage tracking through our cookie preferences.

California Shine the Light

California residents may request information about personal data shared with third parties for direct marketing purposes. Contact us at privacy@MyAIBDC.com.

11. Key Commitments

✓ We never sell individual store data
✓ Your data remains yours
✓ We use encryption in transit and at rest
✓ You can export or delete your data anytime
✓ We minimize data collection to what's necessary
✓ We practice Privacy by Design in all product development

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website

  • Sending an email notification to registered users

  • Displaying a prominent notice in our application

The "Last updated" date at the top of this policy indicates when it was last revised.

13. Contact Information

For privacy-related questions, concerns, or requests:


MyAI BDC
Email: privacy@MyAIBDC.com

For general inquiries: support@MyAIBDC.com

14. Limitation of Liability

To the maximum extent permitted by law, our liability for any privacy breach shall not exceed the fees paid by you in the 12 months preceding the incident, except where prohibited by law or in cases of gross negligence or willful misconduct.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal data as described herein.