PRIVACY POLICY

Last Updated: August 2025 | Effective Date: August 1, 2025

Welcome to myAI BDC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered product search platform and related services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our services.

DATA COLLECTION

Information You Provide

Account registration data (name, email, company)
API authentication credentials
Search queries and preferences
Communication data (support tickets, emails)
Payment information (processed securely via third-party providers)

Automatically Collected Information

IP Address - Security & Analytics (retained 90 days)
Browser Type - Service Optimization (retained 30 days)
API Usage Metrics - Performance Monitoring (retained 1 year)
Search Patterns - AI Training (anonymized after 60 days)
Session Data - User Experience (session duration only)

Third-Party Data

OAuth authentication data from identity providers
Analytics data from service monitoring tools
Payment verification from processors

DATA USAGE

Primary Uses

Providing AI-powered product search services
Processing API requests and responses
Authenticating users and managing accounts
Improving search algorithms and relevance
Generating usage analytics and reports

Secondary Uses

Sending service updates and notifications
Preventing fraud and ensuring security
Complying with legal obligations
Conducting research and development

AI Training Data: Search queries and interaction data are used to improve our AI models. All training data is anonymized and aggregated. Individual user data is never used to train models for other users without explicit consent.

SECURITY MEASURES

End-to-end encryption for all API communications
AES-256 encryption for stored data
Multi-factor authentication available
Regular security audits and penetration testing
ISO 27001 compliant infrastructure
24/7 security monitoring and incident response

Data Sharing

We do NOT sell personal data to third parties
Data shared only with essential service providers under strict NDAs
Law enforcement requests handled per legal requirements
Anonymized data may be shared for research purposes

YOUR RIGHTS

Under GDPR, CCPA, and other privacy laws, you have specific rights regarding your personal data:

Access - Request copy of your personal data
Rectification - Correct inaccurate personal data
Erasure - Request deletion of your data
Portability - Receive data in machine-readable format
Objection - Object to certain data processing
Restriction - Limit processing of your data

Data Retention

Active account data: Retained while account is active
Deleted account data: Removed within 30 days
Backup data: Purged within 90 days
Legal hold data: As required by law

POLICY UPDATES

We may update this Privacy Policy from time to time. Material changes will be notified via email 30 days in advance. The "Last Updated" date at the top of this policy indicates when it was last revised.

CONTACT US

For privacy-related inquiries or to exercise your rights:

Email: privacy@myaibdc.com
Response Time: Within 48 hours

For general support: support@myaibdc.com